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FAQ
Lula’s Garden is a succulent delivery company. We deliver fresh succulent plants in exquisite ready-to-display planter box. We offer a stylish, contemporary and sophisticated way to show you care. To read more about what inspired us go to our story page.
Succulents are plants that store water in their leaves. Native to desert climates, they don’t need much water to thrive and they don’t like humidity. When they do need a drink, they rely on the water stored in their leaves, allowing them to sustain themselves even during a drought!
Each of our Gardens is delivered in a gift box designed to serve as a planter. The package includes a Care Kit, consisting of a wooden stick to check the soil moisture, and a dropper for watering your succulents when needed. The succulents are pre-planted in the box, ready to display and enjoy.
When your Garden arrives, carefully open the box as soon as you can. The plants might need a slight brush-off, as soil may shift in transit. Shipped (rather than hand delivered) Gardens will arrive on the dryer side, so please make sure to water your Garden when it arrives. For full watering and care instructions, please refer to our Care Guide.
No, the box that your succulents arrive in is specifically designed to serve as a planter. There is no need to transfer the plants unless they outgrow the box. At that point we suggest you repot them in a container with drainage holes. Please refer to our Care Guide for further details on repotting your succulents.
We offer a variety of succulent combinations in various Garden sizes for you to choose from. Please explore our collections and the Gardens in each. Due to market availability, you cannot choose the succulent plants for your Garden. Please note, succulent selections may vary from those listed or depicted. But rest assured, we assemble our boxes to order, and make every effort you receive quality, in-season plants.
After choosing your Garden you can customize it by adding a cover sleeve or greeting card for the occasion.
That all depends on you! When properly cared for, succulent plants last from a few weeks to many months. For detailed instructions on how to take care for you succulents, please refer to our Care Guide.

At this point, hand delivery is only available in the Los Angeles area (selected Los Angeles / Beverly Hills / Santa Monica zip codes).

We offer hand delivery Monday - Friday, 11am - 6pm. Same day orders must be placed before 11am.

 

We ship orders nationwide Monday - Friday. We offer 1 - 3 business day shipping via USPS.

Orders are usually processed and shipped within 1 - 2 business days, and we make every effort to ship orders same day.

Mother's Day: Orders that will be placed by 5/10/17 12pm PST will be delivered in time for Mother's Day.

We ship anywhere in the contiguous US. Sorry, but at this time we cannot ship to Alaska, Hawaii, or any APO/FPO address.
For hand delivery in the Los Angeles area you can choose your preferred delivery date. For nationwide shipping orders, we use USPS 1 - 3 business day shipping, but we cannot guarantee delivery on a specific date.
If shipping to cold weather areas (temperature below 40°F) we strongly suggest adding a heat pack to your purchase, to ensure that the plants don’t freeze in transit. Shipping is at your own risk.
Mother's Day orders will be delivered between 5/11/17 - 5/14/17. If you request a specific delivery date, we will do our best to accomodate your request. For nationwide shipping, in order to guarantee delivery on time for Mother’s Day, you will need to place your order by 5/10/17 at noon PST.
Visit our homepage and click “Contact Us”, then use form to submit any questions or feedback. You can also email us at hello@lulagarden.com. We look forward to hearing from you.
Please email us at info@lulasgarden.com and we will contact you within 24 hours.