Refund policy

Return Policy

At Lula’s Garden we do our best to deliver freshest plants possible. As nearly all of our products are made to order and perishable, all sales are final.

We value our customers and want you to be happy with your Garden. Please inspect your Garden when delivered. If for any reason your Garden arrived damaged or in substandard condition, email us a photo of the Garden to hello@lulasgarden.com along with the name on the order within 48 hours of delivery. We’ll be happy to replace your order or issue a store credit.

Lula’s Garden assumes all information provided by the customer at the time of purchase to be true, and cannot be held responsible for any typos, incorrect entries or other inaccuracies therein. This includes, but is not limited to incorrect mailing addresses, client names and shipping dates.